Contact us

Contact Us

Thank you for visiting Cozycover. We value every customer and are here to assist with questions about our pillow covers, orders, shipping, returns, refunds, or general store information.

Customer Support

If you need assistance before or after placing an order, please contact our customer support team using the information below.

Email: support@Cozycover.store
Phone: 1 (778) 220-4035

When contacting us about an existing order, please include your order number and the email address used at checkout. Providing this information helps us locate your order and respond more efficiently.

Mailing Address

Cozycover
442 Azure Pl
Kamloops, BC V2E 2R2
Canada

Order & Shipping Assistance

We offer free worldwide shipping, with an estimated delivery timeframe of 7–10 days. Delivery estimates may vary depending on destination, carrier operations, customs processing, local holidays, or circumstances outside our reasonable control.

If you have questions about your shipment or tracking information, contact us at support@Cozycover.store.

Returns & Refunds

Cozycover offers free returns and refunds within 30 days, subject to the conditions described in our Return & Refund Policy.

Before returning an item, please contact our support team so we can review your request and provide the appropriate return instructions.

We're Here to Help

Whether you have a product question, need assistance with an order, or would like more information about Cozycover, we welcome you to get in touch.

Website: Cozycover.store
Email: support@Cozycover.store
Phone: 1 (778) 220-4035