Shipping policy
Shipping Policy
Last Updated: August 14, 2026
At Cozycover, we want receiving your order to be as simple and convenient as placing it. This Shipping Policy explains our shipping coverage, estimated delivery timeframe, tracking, and procedures for delivery-related issues.
Free Worldwide Shipping
We offer free standard shipping worldwide on eligible orders placed through Cozycover.store.
There is no standard shipping charge for qualifying destinations.
Estimated Delivery Time
Our estimated delivery timeframe is:
7–10 days
Delivery estimates begin after the order has been successfully processed and prepared for shipment.
Although most orders are expected to arrive within this timeframe, delivery dates cannot be guaranteed. Delays may occasionally occur due to customs procedures, carrier disruptions, severe weather, public holidays, unusually high shipping volumes, remote destinations, or circumstances outside our reasonable control.
Order Processing
After an order is submitted, it may require processing before shipment. During this stage, payment and order information may be reviewed and the items prepared for dispatch.
Once your shipment has been processed, available tracking information may be provided electronically.
Tracking Your Order
Where tracking is available, customers may receive tracking information after shipment.
Please note that tracking systems can sometimes require additional time to display the first carrier scan or update.
If your tracking information has not updated for an extended period, contact support@Cozycover.store and include your order number.
International Orders
Cozycover ships to customers worldwide. International shipments may be subject to local customs procedures and import regulations.
Customs clearance times vary between destinations and may affect delivery estimates.
Where duties, taxes, customs fees, or similar government charges apply, responsibility will be determined by the applicable laws and checkout terms for the destination.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete delivery information during checkout.
If you discover an error in your address, contact us immediately. We will attempt to update the information when possible, but we cannot guarantee changes once an order has entered fulfillment or shipment.
Delayed Orders
If your order has not arrived within the expected timeframe, please review the tracking information first.
If additional assistance is required, contact our support team. We will review available shipment information and assist with the next appropriate steps.
Lost or Damaged Shipments
If tracking indicates an unusual delivery problem or your package arrives significantly damaged, contact us at support@Cozycover.store.
Please include your order number and any relevant photographs or delivery information so we can investigate the issue.
Contact Us
For shipping assistance:
Cozycover
442 Azure Pl, Kamloops, BC V2E 2R2, Canada
Email: support@Cozycover.store
Phone: 1 (778) 220-4035